Refund & Return Policy
Last Updated: June 2026
At ShayanDigitalTools.com, your satisfaction is our priority. We aim to provide reliable digital products and services. Please read our Refund & Return Policy carefully before making a purchase.
1. Digital Accounts & Subscriptions
Because our products are digital in nature, the following terms apply:
✅ Account Successfully Logged In
If your account (Netflix, subscriptions, etc.) successfully logs in, it is considered delivered and activated. In this case:
- No refund will be provided.
- However, if you face any issue, you are fully entitled to a free replacement.
- We will replace the account as quickly as possible to ensure uninterrupted service.
❌ Account Not Logging In
If the account does not log in at the time of delivery:
- You are eligible for an instant refund.
- Most refunds are processed immediately.
- In some cases, processing may take up to 24 hours, depending on the payment method.
2. Social Media Followers / SMM Services
For followers, likes, and other social media growth services:
- If followers are successfully delivered, the order is considered complete.
- In case of follower drop, we provide a free refill — not a refund.
- Refills are applied to restore your count as per the original order.
- No refunds will be issued once followers have been delivered.
3. Important Conditions
- Refunds and replacements are only valid for issues that occur at the time of delivery or within the agreed service period.
- Please provide proof (screenshot/screen recording) when reporting any issue, as it helps us resolve your case faster.
- Refunds are processed back to your original payment method.
- Misuse, password change by the customer, or sharing of login details may void the replacement/refund eligibility.
4. How to Request a Refund or Replacement
To request a refund, replacement, or refill, simply contact us:
- Provide your Order ID
- Describe the issue clearly
- Attach a screenshot or video (if applicable)
Our support team will respond and resolve your issue as quickly as possible.
5. Contact Us
For any questions regarding this policy, reach out to us through the contact details provided on ShayanDigitalTools.com.
We’re always here to help! 🙌
